Lender Loss Mitigation Phone Numbers

Loan Servicer Phone Number and Contact Information

 Listed below are as many of the Lender phone numbers for their loss mitigation, short sale departments that I have been able to accumulate.  I have used some of these, but obviously not all of them.  If you have numbers to add or corrections please send me an email.

1. 24 National Real Estate Association
2. 49 National REO Bank Sites
3. 81 Loan Mitigation and Short Sale Lenders
4. 100 Top Real Estate Websites
5. 100s of State Real Estate Investor Associations and Clubs
6. 101 Foreclosure Websites
7. 3000+ County Tax Assessor and Recorder Websites
8. Real Estate Directory and Free Reciprocol Link Submission

Lender/Servicer Loss Mitigation Phone Numbers & Contact Information:

ABM AMRO Mortgage
(800) 783-8900
Web: https://www.mortgage.com/C3/application.bus

Accredited Home Lenders
(877) 683-4466

Acqura Loan Services      
 866-660-5804
www.acqura.net

AMC Mortgage Services (Also handles loans originated by Ameriquest and Argent)  
(800) 211-6926
1600 McConnor Parkway
Schaumburg, IL 60173
Web: https://www.myamcloan.com/malwebapp/begin.do

American General 
Loss Mitigation:  Phone: 770 614 6005

American Home Mortgage Corp.
(877) 304-3100

American Home Mortgage Servicing, Inc.    
877-374-3100
optiononeonline.com

Ameriquest Mortgage (Debt collection — see AMC Mortgage Services)
(800) 211-6926

AmTrust Bank (aka Ohio Savings Bank)
 (888) 696-4444

Aurora Loan Services (Debt collection)
(800) 550-0508 or 800-550-0509
By Overnight Mail
601 5th Avenue
Scottsbluff, NE 69361
Attn: Customer Service
By Regular Mail:
P.O. Box 1706
Scottsbluff, NE 69363
E-mail: ccnmail@alservices.com
Web: https://www.myauroraloan.com
 
Avelo Mortgage LLC
(866) 992-8356*
Bank of America.
Loss Mitigation: 1-800-846-2222 or 716-635-2000 or 800-846-2222
Authorization Fax: 716-635-7265
Short Sale Package Fax: 716-635-7255
Bank of New York- Loss Mitigation
Phone: 212-495-1784
Fax: 212-415-2035

Bank of America - Good Luck dealing with this group - They hate homeowners and are difficult to work with.
716-635-2982

BB&T Mortgage
(800) 827-3722

Beneficial (800) 333-5848

Carrington Mortgage Services    
800-790-9502
myloan.carringtonms.com

Cendant Loss Mitigation
Phone: 800-750-2518.
fax:  856-917-8334

Central Pacific Bank
(800) 342-8422*

Charter One
 (800) 234-6002

Chase
(800) 548-7912
Chase  Loss Mitigation (877) 838-1882 ext 52195 The Number you will be directed to after you give your loan number: (866) 665-7629      (business hours are 11AM-8PM M-TH, 8AM-12PM F)  You can also try (510)652-0401
Chase Home Finance (800) 848-9136 (customer service) (858) 605-2181 (delinquency customer service)
Chase Home Finance-New Jersey (800) 446-8939*  Chevy Chase  Bank (800) 933-9100* 
Web: https://chaseonline.chase.com/chaseonline/logon/sso_logon.jsp?fromLoc=ALL&LOB=COLLogon

Chase Manhattan Mortgage
(800) 446-8939 (Ohio Servicing Center)
(800) 526-0072 (Florida Servicing Center)
(800) 527-3040 x533 (Florida Servicing Center)
Homeowners Assistance Department (foreclosure)
phone: 1-800-446-8939
Fax: (614) 422-7259
additional numbers
1-800-981-3792
fax 1-858-605-3006

Chevy Chase Bank
(800) 933-9100
Web: https://www.chevychasebank.com/htm/payment.html  (Payment Addresses) 

Citi Financial Mortgage
(800) 753-3673

Citi Financial
Foreclosure 800.424.3562
800.423.8158
800.848.7491
Dial by Extension 800.888.6001

Citi Mortgage
Loss Mitigation 800.682.2286
Foreclosure 877.202.3846
Loss Mitigation 866.357.6015
Loss Mitigation Fax 248.488.7727
Workout Fax 248.488.8357
Loss Mitigation 866.357.0614

First American
800.511.1278
Workout Fax 636.256.2884

Countrywide
(800) 262-4218 (good luck dealing with this company - they have NO desire to help homeowners)
Web: https://customers.countrywide.com/se…t_login254.asp
Countrywide Loss Mitigation:
Phone: 800-669-6607
 fax: 800-658-0395

Ditech
(800) 852-0656 (800) 449-8582

Downey Financial Corp.
(800) 824-6902, ext. 6696

EMC
(800) 723-3004
P.O. Box 141358
Irving, TX 75014-1358
Web: https://www.emcmortgageservicing.com/ccn/ccnsecurity.asp

EverBank
(800) 669-7724 ext. 4730

Equity One
 (Debt collection) (866) 361-3460

Fairbanks Loss Mitigation :
Phone: 888 818 6032
customer service fax 904 232 4607

First Horizon Home Loans
(800) 489-2966 or 800-364-7662

Fifth Third Bank
(800) 375-1745 Option 3

First Horizon Home Loans
Phone:  800 707-0139  ask for ext: 17305

First Merit Bank
(888) 728-9931

Flagstar Bank
(800) 968-7700, ext. 9780

Fremont Investment & Loan
(866) 484-0291

GMAC Mortgage
(800) 850-4622 or 800-799-9250

GreenPoint Mortgage Funding
 (800) 784-5566, ext. 5383*

Green Tree (877) 816-9125

Home Loan Services, Inc. (d/b/a First Franklin Loan Services and NationPoint Loan Services)    
800-500-5022

Homecomings Financial
(800) 850-4622*
Loss Mitigation
Phone1: 800-206-2901
Phone2: (858)-874-7417

HomeEq Mortgage Servicing ( Debt collection)
(866) 822-1471 or 800-867-7378

Household Finance (A HSBC Co.)
(800) 333-5848

Household Mortgage
(800) 333-4489

HSBC Consumer Lending    
800-333-5848
HSBC Mortgage Services     800-365-6730
HSBC Mortgage (800) 338-6441
Default Resolution Team (if long term problem)
2929 Walden Avenue
Depew, NY 14043
(888) 648-3124 Loss Mit
(732) 352-7519 Fax
Web: http://us.hsbc.com/personal/mortgage/existing/difficulties.asp

Huntington National Bank
(800) 323-4695

Indymac Bank
(877) 736-5556
C/O Loan Resolution Department
P.O Box 7014
Pasadena, CA 91107
(Monday - Friday 6:15am-7:15pm. (Pacific Time)
Web: https://www.indymacbank.com/contactus/loanResolution.asp

Irwin Mortgage
(888) 218-1988
P.O Box 7014
Pasadena, CA 91107
Web: https://www.irwinmortgage.com/wps/portal/!ut/p/cxml/04_Sj9SPykssy0xPLMnMz0vM0Y_QjzKLN4g3sdAvyHZUBAAqwx 9c
E-mail: deliquency.prevention@irwinmortgage.com

James B. Nutter & Company
(800) 315-7334

JPMorgan Chase Prime Loans     800-446-8939
JPMorgan Chase Non-Prime     877-838-1882
JPMorgan Chase Home Equity     866-582-5208

Key Bank
(800) 422-2442

LaSalle National Bank
(800) 783-8900

Litton Loan Servicing
(800) 999-8501 or (800) 548-8665
Fax (713) 966-8820
4828 Loop Central Drive
Houston, Texas 77081-2226
Web: https://www.littonloan.com/index.asp
Litton  Loss Mitigation:
Phone: 713-966-8803
Loss Mitigation Department Hours:
Monday Eastern: 9 a.m. - 7 p.m. Central:8 a.m. - 6 p.m. Mountain:7 a.m. - 5 p.m. Pacific:6 a.m. - 4 p.m.
Tuesday-Thursday Eastern:9 a.m. - 9 p.m. Central:8 a.m. - 8 p.m. Mountain:7 a.m. - 7 p.m. Pacific:6 a.m. - 6 p.m.
Friday Eastern:10 a.m. - 6 p.m. Central:9 a.m. - 5 p.m. Mountain:8 a.m. - 4 p.m. Pacific:7 a.m. - 3 p.m.
Default Counseling Department representatives are also available most weekends on Saturday from 8 a.m. to 12 p.m. and Sunday from 10 a.m. to 2 p.m. (CST).

Midland Mortgage
(800) 552-3000 or (800) 654-4566
Web: https://www.mymidlandmortgage.com/MyMortgage/Login/Login.asp

Mortgage Lenders Network
(800) 691-0129
E-mail:  customerservice@mlnusa.com 
Web : http://www.mlnusa.com/customers/info_credithelp.asp 

Mortgage Electronic Registration Systems
(MERS) (888) 679-6377

National City
(800) 367-9305, Ext. 53221 or (800) 523-8654
Attention: Homeowner’s Assistance
3232 Newmark Dr.
Miamisburg, Ohio 45342
(8AM-10:30PM ET, Monday - Thursday)
(8AM-5PM ET, Friday)
(8AM-Noon, Saturday)
Web: http://www.nationalcitymortgage.com/service_assistance.asp
National City Mortgage - Loss Mitigation
Phone: 937-910-3563

Nationwide Advantage Mortgage Company
(800) 356-3442, ext. 6002*

NationStar Mortgage
(888) 850-9398* Press 0 for operator or 888-480-2432

New Century Financial Now Carrington Mortgage Services
(800) 790-9502 or (877) 206-9904
(6:00 a.m. to 7:00 p.m. Pacific Time, Monday - Thursday)
(6:00 a.m. to 6:00 p.m. Pacific Time, Friday)
Web: https://myloan.newcentury.com/webapps/servicing/myloans/index.do

NovaStar Mortgage Loan Resolution Department 
888-743-0774 Non-English: (888) 743-0774, ext. 4523

Ocwen Federal Bank
(800) 746-2936 or (877) 596-8560 or 877-596-8580
Web: http://www.ocwencustomers.com/csc_fa.cfm
Attention: Financial Information
12650 Ingenuity Drive
Orlando, Florida 32826
or
Ocwen Financial Corporation
1661 Worthington Rd., Suite 100
West Palm Beach, Florida 33409
Phone: 877-226-2936
For serving Ocwen with legal process, please send to their registered agent:
Corporation Service Company
2711 Centerville Road, Suite 400
Wilmington, DE 19808
Phone: 561-682-8000, x8386

Option One
(866) 711-1962 or (888) 275-2648
Web: http://www.oomc.com/servicing/servicing_baifaqs.asp

PHH Mortgage (Formerly Cendant)
(800) 257-0460
For borrowers facing possible delinquency: (800) 330-0423*
For borrowers in the foreclosure process: (800) 750-2518

ResMae Mortgage Corp.
(877) 473-7623, ext. 5944

Saxon
(800) 665-7367 or 888-325-3502
Saxson Loss Mitigation:
Phone1: 262-502-6724 
Phone2: 817-665-6537
Phone3: 414-278-8068

Select Portfolio Servicing
(888) 818-6032
Fax: (801) 293-3936
Loan Resolution Department
P.O. Box 65250
Salt Lake City, UT 84165-0250
(Monday - Thursday 10:00 a.m. - 10:00 p.m. EST)
(Friday 10:00 a.m. - 7:00 p.m. EST)
(Saturday 9:00 a.m. - 1:00 p.m. EST)
Web: http://www.spservicing.com/services/customer/loanresolution.htm

SkyBank
(800) 290-3359

Sun Trust Mortgage
(800) 634-7928 or 800-443-1032
PO Box 26149
Richmond, VA 23260-6149
Mail Code RVW 3003Web: https://www.suntrustmortgage.com/generalquestions.asp  #

Third Federal Savings
(888) 844-7333

US Bank
(800) 365-7900

Wachovia Bank of Delaware
(866) 642-8608

Washington Mutual (now part of Chase)
(866) 926-8937 or (888) 453-3102 or (800) 478-0036 or (800) 254-3677
Washington Mutual- Loss Mitigation
Phone: 800-496-9633
phone: 904-281-3900 Collections Dept.
Phone: 866-356-5789 Foreclosure Dept.
Fax: 818-775-2010

Waterfield Mortgage
(800) 957-7245
Fax: (260) 459-5390
c/o Loss Mitigation Dept.
7500 W. Jefferson Blvd.
Fort Wayne, IN 46804
(7 am – 10 pm EST Monday – Thursday)
(7 am – 9 pm EST Fridays)
(8 am – 2 pm EST Saturdays)
 
Wells Fargo
(877) 216-8448 or (866) 261-5642 or (800)766-0987 or (800) 678-7986 for payment assistance
Borrower Counseling Services
Monday - Friday 8:00 a.m. - 9:00 p.m., CT
Saturday 9:00 a.m. - 2:00 p.m., CT
Web: https://www.wellsfargo.com/mortgage/account/

Wells Fargo Loss Mitigation
Phone: 800 or 888.231.0757
877) 216-8448 Loss Mitigation
(800) 551-9808 Borrower Assistance
(800) 868-0043 Home Owners in Foreclosure
(800) 352-7654

Wendover Financial Services Corporation
(800) 934-1081 or (800) 436-1022

Whitney National Bank's Loss Mitigation
Phone: 1-800-347-7272

Wilshire Credit Corporation
(888) 502-0100 or 888-917-1050
P.O. Box 8517
Portland, OR 97207-8517
From 6 a.m. to 5 p.m. (Pacific time) Monday through Friday